Privacy Policy

Holly Garden Services is the responsible party for the personal information collected through hollygardenservices.co.za. For any privacy question or request, contact Leslie Lombard:

• Email: [email protected]
• Phone / WhatsApp: +27 73 710 3965
• Alternative phone: +27 67 027 0814

When you send us a message through the contact form, we collect your name, your message, and the phone number and/or email address you give us so we can reply. That is all the form asks for.

To block spam, our server briefly checks the internet (IP) address a message comes from so it can limit repeated submissions. That address is not saved with your enquiry.

If you phone, email or WhatsApp us instead, we receive whatever you choose to send us that way.

We use your details only to answer your enquiry, give you a quote and arrange and carry out any work you ask us to do. We do not use them for marketing lists, and we never sell or rent them to anyone.

Enquiries are stored on Microsoft Azure in its South Africa North data centre region. Only we can read them, through a password-protected admin area of the website. The site is served over a secure (HTTPS) connection.

We share your information only with the service providers that host and run this website: Microsoft Azure (hosting and storage) and Cloudflare (which delivers and protects the website). They process it on our behalf and may not use it for their own purposes.

We keep an enquiry for as long as we need it to deal with your request and any work that follows, and then delete it. You can ask us to delete it sooner at any time.

This website does not use advertising or tracking cookies. We use Cloudflare Web Analytics to count page visits. It does not use cookies and does not follow you across other websites. It simply tells us how many people visit and which pages they view.

The fonts and images on this site are served from our own website, not loaded from Google Fonts.

This website is linked to our own Google Business Profile listing. We use it to upload photos of our own work to that listing, and to show reviews that customers have left for us on Google. A Google review appears here with the reviewer's first name and initial, their star rating and their comment, as already published on Google.

This connection is only for managing our own business listing. The website does not ask you to sign in with Google and does not access your Google account or any of your Google data.

The “WhatsApp” buttons open WhatsApp, and the reviews button opens our listing on Google. Once you are on those services, their own privacy policies apply.

Under POPIA you may ask us what personal information we hold about you, and ask us to correct or delete it, or to stop using it. Just contact us using the details above. We may need to confirm who you are before we act on the request.

If you are unhappy with how we have handled your information, please talk to us first. You also have the right to complain to the Information Regulator of South Africa (inforegulator.org.za).

If we change how we handle personal information, we will update this page and the date at the top.